In my last post, I said that I would talk about how to become a leader. I conjoin that subject with my experiences here.
Most of my experience in leadership was in leading the peanut gallery. People actually recognized me as the leader of the cut-ups in high school, enough that a guy in my calculus class told me the substitute teacher wouldn’t let go to the bathroom because he knew that I’d make a scene about it. That’s a horrible way to develop leadership skills because it develops the wrong kinds.
Eventually I stopped that kind of leadership (or reduced it enough that it stopped holding me back in my career). I tried to excel in my “individual contributor” position and was eventually rewarded with being in charge of others. I felt inadequate about “leading” so I read books like the ones from Hyrum Smith (Franklin Quest) and Steven Covey (7 Habits) – they eventually merged their companies.
The problem with reading books is that you don’t get any intentional practice in many of the aspects. They will focus on an area or two. I can remember creating a mission statement, listing my roles in life, and objectives to fulfill those roles. I cannot remember reaching any of those goals, but I definitely had a better attitude. Unfortunately, attitude is only a part of being a leader. I needed more skills (the culmination of education and experience).
I learned a lot from unintentional experience. Given responsibility, you will eventually be put into situations. The problem with unintentional experience is that it rarely tells you if you made good choices or the best choices – that is something even intentional experience falls short in many situations. In many cases, nobody was mentoring me to suggest key options from which to choose. There was no plan for what to do next.
I also signed up for any day-long courses offered at my company (big companies have lots of courses on-site to choose from). The problem with short courses is the practice is very limited. After it’s over, I could review the booklet but that eventually was packed in a box or drawer.
I had seen people take longer courses and participate in programs, like University of California at San Diego’s Passport to Leadership program. That seemed to have a big affect on them with self-assessment, practice, and goals. I never joined it because of the financial commitments that it required. But it looked like something I believed would help me.
Then in 2006, in a reason having nothing to do with leadership (except for the self-improvement part), I joined Toastmasters International to help my speaking skills. There was a club starting at my work place. They were willing to pay the small bill. I didn’t have to go anywhere to do it because the meetings were at my office. All I had to do was show up and try to get better at speaking.
Then I got roped into the leadership track. Somebody asked me to be Sergeant at Arms for the coming period. “No big deal,” he said, “just bring stuff to the meeting and set it up.” He was right, it wasn’t hard. Then I was President, started giving some trainings to the club, and found myself on the Leadership Track. Why was that significant? Because it is the substance behind the style that I was learning from the Communication Track. The significance is that it is one of the best-value educations for becoming a leader that we could ever get. I put that in bold because it is a significant statement that they back up.
How does Toastmasters prepare us to be leaders? The Leadership Track teaches us the skills through training, projects, and plenty of practice situations.
“The Competent Leadership manual features 10 projects, which you complete while serving in various meeting roles and participating in other club activities such as helping with a newsletter or getting involved with a membership building campaign. An evaluator will give you feedback on each project, helping you to improve.”
Toastmasters gives us an opportunity to practice the skills we learn for leadership. When I go to a job interview, I can talk about leading a team of executives. I can discuss the problems we faced and how it helped us. Without that experience, who is going to trust me to lead? What came first, the chicken or the egg? In this case, it’s both.
Toastmasters gives us guidelines on how to be successful. They know what it takes, which is why they have guidelines and predetermined goals (such as how to become a distinguished club). Their system works if you work the system. Is there room for variation? Yes, of course. Clubs are all different and have variations of needs. However, as long as problems are being addressed, you will achieve success.
Everybody in Toastmasters is a volunteer and has to be treated that way. How is that different from real-life leadership? It is not different at all. As a Software QA Manager, I had as many as 24 people reporting to me. All of them volunteered their best effort. As their manager, I couldn’t make them do anything. In addition, most of the people who I needed things from to be successful did not report to me. I needed support from my boss. I needed cooperation from managers of other departments. I needed cooperation from individuals in other departments. Toastmasters prepares people to ask for things, ask again, and communicate what needs to be done very well.
Toastmasters provides lots of help. They have a formal system for training officers, as well as training the district supporting officers. They have a book to explain every necessary job in Toastmasters from the club on up to the highest position, International President. They have a website that can tell what you do not know or forgot. They have a system of sponsors, mentors, and coaches available for whoever wants one. And they have, at least in District 5 that I am in, over 1000 people to talk to about a problem for free advice. Anybody who fails inside Toastmasters probably refused that help. I do not believe that should ever happen.
“Dave, what is the catch?” you ask. The catch is 2 things. First, it is not instantaneous. It takes time to build up the experience and the trust to get the higher levels of experience. I would say that the fastest that anybody could reasonable get through the entire leadership track is 2 years, maybe 3. The second is that it requires you to do it for no cash pay. Toastmasters can afford to let you be in charge because they need you to do it for free. But where else can you get those four key ingredients to become a leader.
I want to hear about your experiences with becoming a leader too. There are a million ways to do it. Please comment with your story and feedback.
In my next post, I will discuss how you can convince others to join you and participate. Leadership is not an individual sport – others have to play or it won’t happen.