Category Archives: Toastmasters

Leading in the Midst of Change

I got this verbatim from my pastor last night in a church meeting.

Four Different Levels of Change

  1. Mind: Information is the key to change a mind. Make sure they have the data. Facts are more persuasive than opinions, but do not necessarily generate consensus.
  2. Heart: Relationships are the key to spur a change of heart. The focus is on empathetic understanding instead of compelling arguments. An especially difficult hurdle is that emotional reactions are directed at the leader.
  3. Lifestyle: Experiences are the keys to changing lifestyle. Leaders need to give others the opportunity to have the same kind of experiences that they had, which helped bring about their own change.
  4. Culture: Commitment is the key to change in culture. A common mistake is to believe that one has won a commitment when one as one a vote. Cultures change slowly.

The Secret of Jeremy Lin’s Fame

You have to avoid all news outlets to miss the story about Jeremy Lin. I doubt that because a) you are reading the internet right now, and b) you opened this article. The interesting thing about this story is why he is a phenomena. I have heard many reasons for it.

He’s the first American born NBA player of asian descent. Aside from ESPN’s headline and SNL’s parody, does that matter? We’ve had (and have) NBA players from China. I didn’t see that level of excitement for the first Israeli player, the first Iranian player, or the first French point guard for that matter. That’s a small factor.

He’s a Harvard graduate and the NBA typically chooses talent over smart. There have been players from the Ivy League before, in the NFL, NHL, MLB, and even the NBA. Stanford, known for it’s excellent academics, has several graduates in the NBA. That’s not significant.

He’s lifted the NBA Knicks, a storied franchise, from a downward spiral. Anytime the Knicks improve, it’s a story. That’s mostly because the Knicks have been such as bad team over the past 10 or 12 years. However, Carmelo being traded to the Knicks was not that big of a story.

The truth is that he is such an interesting story to most of the people in my world because he is just like you. Here are the ways that he is the same as you.

1. You are Exceptional

Jeremy Lin has shown the world he is exceptional by setting new records points and assists in his first few games in the NBA – more than Magic Johnson. He has helped (at least up until now) turned around the Knicks season. Who knew – apparently not the 30 general managers that didn’t draft him.

You have things that you are better at than most people around you. What are you good at? You know those things you do that make you proud of yourself. There are probably things that you haven’t given yourself credit for being good at doing.

2. Nobody Believed (or Believes) in You

Lin’s high school coach was quoted as saying he thought Jeremy would be a good NCAA Division 3 player. Mike D’Antoni, the Knicks coach, didn’t even know his player’s name for a couple of weeks. He played because D’Antoni did not have a choice. His aging start point guard, Chauncey Billups, was traded to clear cap space. His newly signed point guard, Baron Davis, has been injured the entire season. And the first backup point guard was doing a poor job at running the starting team. Lin getting to start was a desperation move.

You have heard those things too. Maybe your parents said “We just don’t want you to get your hopes up too high.” Maybe a guidance counselor said “I think you should be realistic.” Maybe your co-worker said “but you are just a _[fill in the blank here]_.” Maybe you had times when you didn’t even believe in yourself.

3. You are not Perfect

Jeremy Lin isn’t either. And you don’t mind that he turns the ball over a lot. He can’t rebound like Carmelo Anthony, his Knicks teammate. He is part of a team. He fulfills roles of that team, some better than others. He facilitates the offense of the team. He initiates things. He doesn’t have to be good at all things.

 You are not perfect either. I may not know you specifically – I can guarantee that you aren’t perfect. You do, however, have skills. Practice those skills. Shore up your weaknesses. Develop yourself.

4. You Need an Opportunity

Jeremy Lin wasn’t drafted into the NBA. He looked for opportunities. He went to the eventual NBA Champs Dallas Maverick’s mini-camp. He was cut. He played a 10 day contract for the Golden State Warriors as a backup. He played overseas. He played in the NBA’s Developmental League. He did not step back and accept defeat.

You were not hired into the executive fast track of a Fortune 500 company when you graduated college (or maybe you didn’t graduate college). You started at a company that paid you poorly. Maybe that was the only offer you received. You have had to ask for more responsibilities. You have asked for promotions. You have been disappointed too.

My Story

I figured out that Jeremy Lin is like you when I discovered that he is like me. I learned to believe in myself.

I am exceptional. I have a critical mind – that’s part of how I ended up in software testing. I like teaching other people. I like to move to the next level. For most of my career, I have read the latest strategies and techniques in the software testing & quality magazines to see they are recommending what I am already doing.

I had to suffer through doubters to the point that my boss told me that my confidence should by much higher than I projected. I was promoted to be the QA manager for Service Manager (hundreds of millions of US dollars in sales and maintenance per year) because the project manager had a QA manager quit when hiring requisitions were frozen. They believed in me enough to call me “interim manager” until I proved myself in the position.

I am not perfect. I am more excited about what’s next than finishing what is now. I was a lousy public speaker – think Albert Brooks’ character in Broadcast news (sweating and falling apart). I learned to carry myself through Toastmasters. I learned my craft through courses, books, magazines, and reading articles on the internet (like you are doing now).

I found opportunities. I started at HP as a contract hardware tester making $9/hour – pushing paper through the fax machine’s sheet feeder. Years later when I was promoted to be the QA manager,  because I asked for that job – and requested a lot of responsibilities in between.

Your Story

The corollary to Jeremy Lin to being like you is that you are like him. His story will be your story if you want it to be. You like Jeremy Lin because you want his story. So make it happen. Start by telling me your story here in the comments below.

Leadership (part 6) – Your Story

As a result of this series, I was able to lead a 1 hour seminar session about leadership at Toastmasters Leadership Institute in San Diego on Saturday where I shared an interactive discussion. I want to keep building on the topic of leadership because it is so interesting. I found the interaction of the comments on this blog to be helpful to me, and even more so with the questions and comments that I received in during the interactive session.

I want your story. I am requesting for you to answer these questions, preferable by video recording, so that I can include them in collage of answers. Please contact me by email using mcnulla at gmail dot com so we can arrange to transfer a copy of your video. Also, see the release form to make sure you agree with it.  Thank You!

RELEASE AGREEMENT

For good and valuable consideration, the receipt of which is hereby acknowledged, I hereby consent to the photographing of myself and the recording of my voice and the use of these photographs and/or recordings singularly or in conjunction with other photographs and/or recordings for advertising, publicity, commercial or other business purposes. I understand that the term “photograph” as used herein encompasses both still photographs and motion picture footage.

I further consent to the reproduction and/or authorization by David McNulla to reproduce and use said photographs and recordings of my voice, for use in all domestic and foreign markets. I hereby release David McNulla and organizations that he works with including Toastmasters International, and any of its associated or affiliated organizations, their directors, officers, agents, employees and customers, and appointed advertising agencies, their directors, officers, agents and employees from all claims of every kind on account of such use. I am at least the age of 18 years.